ISO 9001:2008 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. In fact ISO 9001:2008 is implemented by over one million companies and organizations in over 170 countries.
Benefits of the Standards
International Standards are strategic tools and guidelines to help companies tackle some of the most demanding challenges of modern business. They ensure that business operations are as efficient as possible, increase productivity and help companies access new markets.
(a) Cost savings - International Standards help optimise operations and therefore improve the bottom line
(b) Enhanced customer satisfaction - International Standards help improve quality, enhance customer satisfaction and increase sales
(c) Access to new markets - International Standards help prevent trade barriers and open up global markets
(d) Increased market share - International Standards help increase productivity and competitive advantage
(e) Environmental benefits - International Standards help reduce negative impacts on the environment